ERP System
Maintenance & Support

Sterling Team (STEM) helps clients in Indonesia and region meet the needs of their ever more demanding customers. We understand that to be successful, a business must be able to deliver competitive prices, better products, and innovative level of services to provide unique customers’ experience.

With our experiences and skills, we have gathered understanding in numerous models of business processes as well as systems. Our focus is on delivering tangible business benefits on top of successful ERP implementation.

Our Service

Maintenance and Support in ERP system as like in SAP Business One play very important role. SAP Business One Integrate all department and it became very important to keep the system runs all year long to support your business. As your business grows you might need new reports, new business processes or even new company to be put in the system.

Sterling Team invests on dedicated pool of SAP experts to support as well as improve your SAP Business One Systems And furthermore, you can even monitor every case reported by your company with our ticketing application. Discover how our support team can help you optimize operations with less budget – freeing up more resources for innovation.

  • Technical

    SAP Business One Technical Support

    This package is the most basic package and mostly helping customer on technical issues and handling error message of SAP Business One and our STEM Add-ons.

  • Operational

    SAP Business One Operational Support

    Includes operational challenges support, It’s all about understanding your particular needs, your unique problems and taking a proactive approach in solving them—even finding alternatives that you, our valued customer, may not have considered.

  • Enhancement

    SAP Business One Operational Support

    SAP Business One implementation is just like other ERP implementation, system implementation is just a beginning along the way, the system need to be updated to adjust to business needs such as additional Reports, or new feature need to be implemented.

Support Response Time

We are committed to providing deep assistance and understanding of the SAP Business One platform, which will help you optimize the use of this system in your business. We are ready to offer the best solutions and answer your questions related to SAP Business One. So, let’s explore together how SAP Business One can transform your business to be more efficient and successful.

  • 4 Companies

    Novation From Other Partner

  • 3 Hours

    Average Total Response Time

  • 1,5 Hours

    Average 1st Response Time

  • 100%

    Still Under Maintenance & Support

SAP Global Recognition for Experience and Achievement
PT. Sterling Tulus Cemerlang (STEM)

STEM proudly announces that we have been awarded the Marketing Excellence Asia Pacific Japan Award in 2022 by SAP, a renowned name in the world of technology. This award is bestowed upon us as a recognition of our informative and valuable educational content on SAP Business One Tips. It stands as evidence of our commitment to providing the best service to our customers and becoming a reliable partner in the world of technology. We express our heartfelt gratitude to all our customers and our team who supported us in achieving this recognition. Stay tuned with us for further information on the latest innovations in the business solutions we offer!

Pengakuan SAP Global atas Pengalaman dan Pencapaian PT. Sterling Tulus Cemerlang (STEM)

The LARGEST SAP Business One Certified Consultant in Indonesia


SAP Certified Consultant

SAP Business One Certified Consultant Indonesia Sterling Tulus Cemerlang STEM SAP Gold Partner