How to Create Effective Ads on WhatsApp Business

how to create ads on whatsapp business

In a small town surrounded by majestic mountains, there resides a small entrepreneur with grand aspirations.

Her name is Maya, a spirited and talented owner of a flower shop. Each day, Maya diligently tends to her beautiful flowers and serves every customer with her friendly smile.

Yet, behind her amiability, Maya feels that there is something lacking in her efforts to expand her business.

She desires more than just a local flower shop; she dreams of reaching more people and imparting her beautiful touch to more lives. That’s when Maya discovered WhatsApp Business.

With WhatsApp Business, Maya found a new window opening to limitless opportunities.

She learned that not only does this application allow her to communicate more efficiently with customers, but it also offers advertising features that enable her to reach an even wider audience.

In this article, we shall follow Maya’s journey and explore how she utilizes WhatsApp Business to create compelling and effective advertisements.

We will delve into practical steps, smart strategies, and secrets of success that can be applied by every small entrepreneur like Maya, as well as by large businesses seeking to optimize their presence in the ever-evolving digital world.

SAP Business One Indonesia

1. Introduction to WhatsApp Business

Before delving further, it’s important to understand what WhatsApp Business is and why it has become so crucial in today’s business world.

WhatsApp Business is a specialized version of the popular messaging application, WhatsApp, designed specifically for business needs.

With WhatsApp Business, entrepreneurs can create separate business profiles from their personal accounts.
This allows them to clearly separate personal and professional communication and gives a professional impression to customers.

One of the key features of WhatsApp Business is its ability to create advertisements directly within the application. This allows entrepreneurs to promote their products and services directly to potential customers without leaving the platform.

Furthermore, WhatsApp Business also offers various additional features useful for businesses, such as automatic welcome messages, quick reply messages, and usage statistics that help entrepreneurs track the performance of their campaigns.

Thus, WhatsApp Business is not just an ordinary communication tool, but also a highly effective platform for promoting your business and increasing interaction with your customers.

2. Advertising Features in WhatsApp Business

WhatsApp Business provides several features that enable users to create and manage advertisements easily. Here are some key features to be aware of:

a. Enhanced Business Profile

With WhatsApp Business, you can create a comprehensive business profile with contact information, address, business description, operating hours, and website links. This helps potential customers obtain the information they need easily.

b. Welcome Messages

The welcome message feature allows you to provide a friendly greeting to customers who contact your business for the first time.

You can use these messages to provide basic information about your business or to direct customers to specific services or products.

c. Quick Reply Messages

Quick reply messages allow you to quickly respond to common questions or information requests from customers.

You can create these messages in advance and easily send them when needed, helping you improve responsiveness and customer satisfaction.

d. Labels and Filters

WhatsApp Business allows you to label specific messages with certain labels, so you can easily group and identify certain types of messages or specific customers. This simplifies message management and ensures that no messages are missed or forgotten.

e. Usage Statistics

WhatsApp Business provides usage statistics that help you track the performance of your advertisements.
You can see how many messages are sent, received, and read by your customers, as well as track interaction and conversion rates.

With these features, WhatsApp Business provides the various tools needed by entrepreneurs to create and manage effective and successful advertisements on the platform.

Steps to Creating Advertisements

3. Steps to Creating Advertisements

After understanding the available advertising features in WhatsApp Business, the next step is to create compelling and effective advertisements. Here is a step-by-step guide you can follow:

a. Define Campaign Goals

The first step in creating an advertisement is to establish the goals you want to achieve. Do you want to increase sales, raise brand awareness, or invite customers to attend a specific event or promotion?

b. Identify the Target Audience

Identify who your target audience is. Are they young or old? Are they male or female? What are their interests or needs?

By understanding who your target audience is, you can create more relevant and engaging advertisements for them.

c. Create Compelling Messages

Create compelling and relevant messages for your target audience. Use persuasive language and captivating images to grab their attention.

Make sure to include important information such as special offers, promotions, or links to your products or services.

d. Choose the Right Media

Choose the right media to convey your message. Do you want to use text, images, or video? Tailor it to the preferences and habits of your target consumers.

e. Schedule and Send Advertisements

Finally, schedule and send your advertisements to your target audience. Make sure to choose the right time to send your advertisements to get the best response.

By following these steps to create advertisements, you can create effective advertisements that successfully reach your potential customers on WhatsApp Business.

4. Successful Promotion Strategies

Now that we have understood the basics of creating advertisements on WhatsApp Business, it’s time to explore successful promotion strategies. Here are some tips and tricks that can help you improve the effectiveness of your advertisements:

a. Personalize Messages

Try to personalize your advertisement messages according to the preferences and needs of individual customers. Use their names and include relevant details to make the messages more personal and engaging.

b. Use Special Offers

Special offers or exclusive discounts are a great way to encourage customers to interact with your advertisements. Provide enticing incentives for them to act immediately, such as first purchase discounts or free product bonuses.

c. Utilize Message Delivery Features

Use the message delivery features of WhatsApp Business to send promotional messages to customers on a scheduled basis. You can schedule these messages to be sent at specific times, such as when customers are most active or when there is a special promotion.

d. Provide Excellent Customer Service

In addition to promoting products or services, use WhatsApp Business to provide excellent customer service.

Respond to customer questions or issues quickly and efficiently, and use this opportunity to promote your products or services.

e. Monitor and Evaluate Performance

Finally, it’s important to continually monitor and evaluate the performance of your advertisements. Use the usage statistics feature of WhatsApp Business to track the number of messages sent, read, and responded to by your customers, as well as to identify areas where you can improve.

By implementing smart and effective promotion strategies, you can increase the success of your advertisements on WhatsApp Business and achieve your business goals more efficiently.

Analysis and Optimization

5. Analysis and Optimization

After you have created and run advertisements on WhatsApp Business, the final step is to analyze their performance and optimize them for greater effectiveness. Here are some steps you can take:

a. Review Usage Statistics

Use the usage statistics feature of WhatsApp Business to see how your advertisements are performing. Pay attention to how many messages are sent, read, and responded to by your customers.

b. Identify Patterns and Trends

Review the statistical data to identify patterns or trends in your customers’ behavior. For example, are there specific times when your messages get more responses?

Or are there certain types of messages that are more effective than others?

c. Conduct Experiments

Use the insights from your analysis to conduct experiments with different strategies and approaches.

Try sending messages at different times, using messages with different styles, or targeting different audiences, and see which ones yield the best results.

d. Continuously Improve

Based on the results of your experiments, continuously improve and optimize your advertisements. Use the insights you gain to make better decisions about your advertising strategies in the future.

e. Regularly Monitor Performance

Finally, continue to regularly monitor the performance of your advertisements and make optimizations as needed. The digital world is constantly changing, and you need to keep up with developments to stay competitive.

By regularly analyzing performance and optimizing your advertisements based on the results, you can increase the effectiveness of your advertising campaigns on WhatsApp Business and achieve your business goals more effectively.


From Maya’s enthusiastic beginnings in the flower business to the implementation of smart promotion strategies on WhatsApp Business, we have explored various aspects related to creating effective advertisements on this platform.

WhatsApp Business is not just an ordinary messaging application; it is a window to endless opportunities for entrepreneurs to expand their reach and increase interaction with their customers.

With its intuitive and diverse advertising features, as well as the ability to analyze campaign performance accurately, WhatsApp Business offers powerful tools to achieve your business marketing goals.

However, like all digital marketing tools, the key to success lies in a deep understanding of your audience, creativity in designing compelling messages, and perseverance in continuous optimization based on performance analysis.

By implementing smart and effective promotion strategies and keeping up with developments in the digital world, you can maximize the potential of WhatsApp Business and achieve remarkable results for your business.

So, let us open this window to endless opportunities and embark on an exciting adventure in the world of advertising on WhatsApp Business!

SAP Business One Indonesia