• sap business one implementation - STEM
  • sap maintenance & support

Our Service

Sterling Team (STEM) helps clients meet the needs of their ever more demanding customers. We understand that to be successful, a business must be able to deliver competitive prices, better products, and innovative level of services to provide unique customers’ experience. With our experiences and skills, we have gathered understanding in numerous models of business processes as well as systems. Our focus is on delivering tangible business benefits on top of successful ERP implementation.

SAP Business One Implementation

The success of new IT system implementation are depends on organization and users readiness to adopt changes, selected IT system which will be implemented and the Consultant whose will help on the implementation proses. Implementation process is the most important step in the proses of IT system changes, meanwhile the IT system selection process that fit to the industry and company business process is also playing an important role. We adopt SAP Business One implementation methodology combine with our experience and the needs from customers. e.g.: we check user readiness after training by doing exam, and hope we have a clear signal if the user understand and ready to Go live or need more training. Below are SAP Business One implementation phases in summary: Project Preparation – Blueprint – Realization – Go Live Preparation – Go Live – Support

  • Project Preparation : includes scheduling, resource allocation, preparation of the organization for changes
  • Blueprint : discussion and documentation of current business processes and changes in the future, mapping users requirments to business process and SAP Business One
  • Realization: SAP Business One configuration, testing testing and testing, data preparation by the user
  • Go Live Preparation : User training, final preparation for master data and balance
  • Go Live : new system used by users
  • Support : after go live support to handle technical issues.

SAP Business One Maintenance & Support

Maitenance and Support in ERP system as like in SAP Business One play very important role. SAP Business One Integrate all department and it became very important to keep the system runs all year long to support your business. As your business grows you might need new reports, new business processes or even new company to be put in the system. Sterling Team invests on dedicated pool of SAP experts to support as well as improve your SAP Business One Systems. Discover how our support team can help you optimize operations with less budget – freeing up more resources for innovation.

  • Technical Support – This package is the most basic package and mostly helping customer on technical issues and handling error message of SAP Business One and our STEM Add-ons.
  • Operational Support – Includes operational challenges support, It’s all about understanding your particular needs, your unique problems and taking a proactive approach in solving them—even finding alternatives that you, our valued customer, may not have considered.
  • Enhancement Support – SAP Business One implementation is just like other ERP implementation, system implementation is just a beginning along the way, the system need to be updated to adjust to business needs such as additional Reports, or new feature need to be implemented.

SAP Business One Training

  • SAP Training
    Fundamental

  • SAP Training
    Finance

  • SAP Training
    Logistic

  • SAP Training
    Production

Why You Should Choose Us
  • All our training are SAP Certified and have been in at least 4 SAP Business One project cycles
  • You will not only learn SAP Business One but also relevant business processes as well as industry insights
  • Affordable investment with great potential of career advancement, opportunities for job offers

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