Sterling Team (STEM) helps clients meet the needs of their ever more demanding customers. We understand that to be successful, a business must be able to deliver competitive prices, better products, and innovative level of services to provide unique customers’ experience. With our experiences and skills, we have gathered understanding in numerous models of business processes as well as systems. Our focus is on delivering tangible business benefits on top of successful ERP implementation.
SAP Business One Maintenance & Support
Maintenance and Support in ERP system as like in SAP Business One play very important role. SAP Business One Integrate all department and it became very important to keep the system runs all year long to support your business. As your business grows you might need new reports, new business processes or even new company to be put in the system. Sterling Team invests on dedicated pool of SAP experts to support as well as improve your SAP Business One Systems And furthermore, you can even monitor every case reported by your company with our ticketing application. Discover how our support team can help you optimize operations with less budget – freeing up more resources for innovation.
Technical Support – This package is the most basic package and mostly helping customer on technical issues and handling error message of SAP Business One and our STEM Add-ons.
Operational Support – Includes operational challenges support, It’s all about understanding your particular needs, your unique problems and taking a proactive approach in solving them—even finding alternatives that you, our valued customer, may not have considered.
Enhancement Support – SAP Business One implementation is just like other ERP implementation, system implementation is just a beginning along the way, the system need to be updated to adjust to business needs such as additional Reports, or new feature need to be implemented.